Who we are
MeetSend is a B2B sales platform accessible at meetsend.ai.
For the purposes of UK data protection law, MeetSend is the data controller in respect of personal data collected through our website and waitlist. Where we process personal data on behalf of our business customers (for example, lead data captured during events), we act as a data processor and our customers are the controllers.
Our data protection contact is:
What data we collect
The data we collect depends on how you interact with MeetSend.
If you join our waitlist or contact us
- Your name and email address
- Your role, company, and how many events you attend per year (optional survey responses)
- Any message you send us through our contact form
- The source of your visit (e.g. direct, LinkedIn)
If you use the MeetSend platform as a customer
- Account data: name, email address, company name, job title, team membership
- Lead data: contact details captured via badge scanning, business card OCR, voice memo transcription, or CSV upload — including names, email addresses, phone numbers, job titles, company names, and LinkedIn URLs
- Voice recordings: audio recordings you make in-app, used solely for transcription and deleted immediately after processing
- Enrichment data: publicly available company information (funding stage, company size, news) retrieved from third-party data providers to help personalise your follow-ups
- Follow-up content: AI-drafted email sequences generated from your lead and conversation data
- Email engagement data: opens, clicks, and replies on emails sent through MeetSend
- Usage data: how you use the platform, feature interactions, session data
Data about third parties (your leads)
When you use MeetSend to capture and follow up with contacts you meet at events, we process personal data about those individuals on your behalf. You are the data controller for that data. You are responsible for ensuring you have a lawful basis for capturing and contacting those individuals — for example, consent obtained at the event or a legitimate interest in following up on a business conversation.
How we use your data
| Purpose | Data used |
|---|---|
| To operate and deliver the MeetSend platform | Account data, lead data, voice recordings, enrichment data |
| To generate personalised follow-up sequences | Lead data, voice transcriptions, enrichment data |
| To send follow-up emails on your behalf | Email content, recipient addresses, your connected email account |
| To enrich lead profiles with company intelligence | Contact names, company names, LinkedIn URLs |
| To manage your waitlist signup and send you a welcome email | Name, email address |
| To respond to your enquiries | Name, email address, message content |
| To improve the platform (anonymised and aggregated only) | Usage data |
| To comply with legal obligations | Any data required by applicable law |
Legal basis for processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Our legal bases are:
| Processing activity | Legal basis |
|---|---|
| Delivering the platform to customers | Contract — processing is necessary to perform the service agreement |
| Sending you a waitlist welcome email | Consent — you provided your email and agreed to hear from us |
| Responding to your contact form enquiries | Legitimate interest — responding to a direct request from you |
| Improving the platform using anonymised usage data | Legitimate interest — improving our service for all customers |
| Complying with legal obligations | Legal obligation — UK law requires it |
Where we rely on legitimate interest, we have assessed that our interests do not override your rights and freedoms. You may object to processing based on legitimate interest at any time — see Your Rights below.
Who we share your data with
We share data only with the third-party providers necessary to deliver our service. All providers are contractually bound to handle data in compliance with UK GDPR and only to process it on our instructions.
| Provider | Purpose | Data shared | Location |
|---|---|---|---|
| Supabase | Database, authentication, file storage | All account and platform data | AWS (US) |
| Anthropic | AI follow-up generation and analysis | Lead context, transcriptions, email content | US |
| Google (Gemini) | Badge OCR and voice transcription | Badge images, audio recordings | US |
| Nylas | Email sending and engagement tracking | Email content, recipient addresses | EU / US |
| CrustData | Company enrichment | Company names and identifiers | US |
| HubSpot | CRM sync (only if you connect it) | Contact and engagement data | US / EU |
| Salesforce | CRM sync (only if you connect it) | Contact and engagement data | US / EU |
| Google Calendar | Calendar sync (only if you connect it) | Event names, dates, attendees | US |
| Netlify | Website hosting | Website usage data only | US |
We do not share data with any other third parties except where required to do so by law (for example, in response to a court order or regulatory request).
International data transfers
Several of our sub-processors are based in the United States. When we transfer personal data outside the United Kingdom or European Economic Area, we ensure it is protected by one of the following safeguards:
- Standard Contractual Clauses (SCCs) — the European Commission's approved contractual terms for international data transfers
- UK International Data Transfer Addendum — the ICO's addendum to the EU SCCs for UK transfers
- Adequacy decisions — where the receiving country has been deemed to offer adequate protection
You can request a copy of the safeguards we have in place by contacting us at privacy@meetsend.ai.
How long we keep your data
| Data type | How long we keep it |
|---|---|
| Waitlist data (name and email) | Until you ask us to delete it, or 24 months of inactivity |
| Account data | While your account is active, plus 30 days after closure |
| Lead data and follow-up sequences | While your account is active, deleted in full on account closure |
| Voice recordings | Deleted immediately after transcription is complete — never stored long term |
| Transcriptions | While your account is active |
| Email send logs | Retained for audit and deliverability purposes |
| Usage and analytics data | Up to 24 months, anonymised |
When you close your account, we delete all your personal data immediately, including revoking OAuth tokens with all connected third-party services (HubSpot, Salesforce, Google, Nylas). You can also request deletion at any time without closing your account — see Your Rights below.
Your rights
Under UK GDPR, you have the following rights in relation to your personal data. These rights apply to data we hold about you as a data controller (your account and waitlist data). For data you have submitted about third parties as a customer, you are the controller and should manage those rights directly.
To exercise any of these rights, contact us at privacy@meetsend.ai. We will respond within 30 days. There is no charge for making a request.
Cookies
Our marketing website (meetsend.ai) uses minimal cookies. We do not use advertising cookies, tracking pixels, or third-party analytics. We do not sell or share cookie data.
- Strictly necessary cookies: required for the site to function correctly (e.g. session management). These cannot be disabled.
- Preference cookies: remember choices you make on the site, such as form completion.
The MeetSend platform application uses cookies solely for authentication session management via Supabase Auth. No advertising or tracking cookies are used in the platform.
Children's privacy
MeetSend is a B2B platform intended for use by business professionals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a person under 18 has submitted data to us, please contact us at privacy@meetsend.ai and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify active platform users by email and update the "last updated" date at the top of this page. We encourage you to review this page periodically.
Continued use of MeetSend after changes take effect constitutes your acceptance of the updated policy.
Contact us
For any questions about this Privacy Policy, to exercise your rights, or to make a data-related request:
This policy was last updated on 12 April 2026 and applies to all data collected by MeetSend.